Support from managers and department
Interview excerpt: For Jo the manager who was able to help her the most had familiarised herself with the ways she could support Jo and was happy to talk to her about what was available.
Yeah, I think - I think because she would have been there a while, so she knows the processes too. And I suppose the university - if you work in the university it's kind of unlike any other job, because there are so many departments available to you, and you might not necessarily know all of them as a new manager, but she'd been there a while. So she knew, 'right, go to occupational health and they will then know where to point you in the right direction'.
But yeah, I think it's something that maybe - I always say to my managers, "I'm okay talking about this", because I am. And then they should then take that as - not as sort of - "Oh well, if you need anything, just ask." Because I don't necessarily know what's available.
Whereas, you know - you should be able to say to someone "Oh, are you having difficulty with this? Because there's this available that can help?" That sort of thing. But then that's up to the managers, to arm themselves with that information. Or introduce their subordinate to the health and safety person who knows what things are available, physically. Or the Disability Networks person who can advise on where you can find things to help. Yeah.