Cookies on this website
We use cookies to ensure that we give you the best experience on our website. If you click 'Continue' we'll assume that you are happy to receive all cookies and you won't see this message again. Click 'Find out more' for information on how to change your cookie settings.

Disability Narratives

Back to the Topic

Video clip: Even when everything that could be done, was being done, Susannah found she could still have bad days.

I think, yeah. I think one thing for managers is being aware that it's not [sigh], it's not a - there's not necessarily a quick fix. And I think that was a surprise for, for certainly my initial manager, who was kind of - for a couple of months was like "So, are you better yet?" And I was like, "No." Like, "Are you better yet?" "No." And it wasn't until I saw occupational health, and occupational health were quite blunt, and they were like "Yes, this is the situation. Yes, she's seeing - you know - the right consultants. And yes, her consultants and her doctors are doing all the right things. And this could be, you know - Yes, they're trying all the right things, yes they're doing all the right things. They will almost certainly find a solution. It could take months. It could take more than a year. Don't expect miracles. And however long it takes, it's not going to be weeks - you know - it's going to be a minimum of months. And even once they find a solution, it's going to be edgy. And it might - you know - she might go backwards, she might go - you know."

And I think that was really helpful. Because I think particularly my manager - I think HR probably was a bit more 'yeah, these things take time', but I think it was possibly the first time my manager had had to deal with somebody with a kind of like – this is long term. And she was expecting it to be like you go to the doctor and they give you a pill, you get better. And it took her a while to kind of - And I think it was probably quite helpful for her to have something from an official person saying "No, this is - you know - Everything that can be done is being done. But, you know, could take a while. And, and things can better and worse, even though everything that can be done is being done. It can go forwards and backwards."

Back