Advice for colleagues and managers
Video clip: For Richard, being patient, considerate and compassionate is your basic role as a human being.
I'm tempted to say the - to ask them for patience. That people with a condition have not chosen to have the condition, and they can't get over it and decide to be normal people. And it's part of their human responsibility to be patient, considerate and compassionate. And that's not saying a person with disabilities is to be pitied. But you have to acknowledge and respect those disabilities. And people who do not do that, it's not just a breach of their professional role, it is a breach of their basic role as a human being.